Meter Data Management

Software and Managed Services for Data VEE, Data Receipt, Utility
Optimization, Smart Grid Optimization, Grid Efficiency, AMI Management, Aggregation, and System of Record Applications

Meter data management (MDM) systems are at an inflection point. Historically, MDM systems collected meter reading data from advanced metering infrastructure (AMI) and automated meter reading (AMR) systems to create accurate bills with little manual intervention. Now, MDM systems have emerged as centerpiece of the AMI environment, a key component of the Smart Grid. Utilities expect MDM to enable more efficient grid operations. Where IT departments have traditionally driven MDM deployments, Operations requirements and customer engagement now predominate in RFPs.

To address this evolving opportunity, vendors with experience in operations or customer care are now entering the MDM market. The new requirements are radically different from traditional MDM and require radically different approaches to building and delivering MDM. Leading MDM vendors are moving quickly to respond. Pike Research segments MDM into two sets of applications, Base and Extended. Our analysis indicates that the Base Applications will be a minimum requirement for any credible MDM market player, but MDM vendors will make their money on Extended Applications. MDM Managed Services are also expected to arrive in the future, but to date have achieved little or no adoption. We believe that this has to do with the size of utilities that have purchased MDM so far, and those that will purchase MDM in the future for the first time.

This Pike Research report analyzes the evolving market for MDM systems, including an assessment of 24 different MDM application areas and three tiers of service. The study examines the state of the market, discusses business cases and criteria for utility decision-making, and identifies technology issues faced by the industry. Detailed profiles are provided for key industry players, along with granular market forecasts, segmented by service tier and world region, extending through 2018.

Key Questions Addressed:
  • How large is the Meter Data Management market opportunity through 2018?
  • How are utilities planning to use MDM to improve their operations?
  • What are the regional differences in approach to MDM around the globe?
  • Which MDM opportunities have potential for the most revenue and the most growth?
  • How will utilities use MDM to manage their data?
  • What are the most important technology issues for MDM?
  • What are the most important market issues for MDM?
  • What are the professional services opportunities for MDM?
Who needs this report?
  • Utilities
  • MDM software manufacturers and service providers
  • Smart grid and smart meter vendors
  • Data analytics vendors
  • ERP and database vendors
  • Systems integrators
  • Professional services firms
  • Investor community

Table of Contents

1.     Executive Summary

1.1   Introduction

2.     Market Issues

2.1   Overview

2.2   What is an MDM?

2.2.1    Scope of MDM systems

2.3   Business Case for MDM systems

2.4   Market Players

2.4.1    Types of Companies that Make MDM Solutions

2.4.2    Systems Integrators

2.4.3    List of Well-Known Players

2.5   Key Features of an MDM

2.5.1    Base MDM Capabilities

2.5.1.1     Data Receipt

2.5.1.2     Data VEE (Validate, Estimate, Edit)

2.5.1.3     Aggregation and Affiliation

2.5.1.4     Storage

2.5.1.5     Official Record Keeping

2.5.1.6     Interfaces to the Enterprise

2.5.1.7     Reporting (Performance, Asset Management and Trend Analysis)

2.5.1.8     Relationship Management

2.5.2    Extended MDM Capabilities

2.5.2.1     Asset Management

2.5.2.2     Customer Billing Information System

2.5.2.3     Commercial & Industrial Customer Web Portal

2.5.2.4     Energy Theft

2.5.2.5     Workforce Management

2.5.2.6     Financial Management

2.5.2.7     Outage Management

2.5.2.8     Settlements

2.5.2.9     Credit and Collections

2.5.2.10   Demand Response and Load Curtailment

2.5.2.11   Load Research and Forecasting

2.5.2.12   Customer Engagement

2.5.2.13   Geographical (or Geospatial) Information Systems

2.5.2.14   Power Quality

2.5.2.15   Rate Design

2.5.2.16   Line Loss Analysis

2.6   Are Utilities Ready for MDM Systems?

2.6.1    Large Utilities

2.6.2    Smaller Utilities

2.7   Market Drivers

2.7.1    Differentiators

2.7.2    How Much Data is Enough?

2.7.3    Cost Savings

2.7.4    Better Management of the AMI

2.7.5    Business Process Re-engineering

2.7.6    Governance, Regulatory, and Compliance (GRC)

2.8       Systems Integrators and MDM

2.9       MDM Systems and Cloud Computing

2.10     Commercial Issues

2.11     Regional Issues

2.11.1  North America

2.11.2  Europe

2.11.3  Latin America

2.11.4  Asia Pacific

2.11.5  Middle East and Africa

2.12  MDM Professional Services

3.     Technology Issues

3.1   Functional Overview of an MDM

3.2   Implementation Models

3.2.1    In-house

3.2.2    Managed Service

3.3   Proprietary vs. Custom Software

3.4   Data Issues

3.4.1   Data Models

3.4.1.1     IEC 61968 CIM

3.4.1.2     SAP MDUS

3.4.1.3     NRECA MultiSpeak

3.4.2  Massive Data Volumes

3.4.3  Information Security Issues

3.4.5.1     Third-Party Data Analytics

3.5   End-User Issues

3.5.1    User Access to Consumer Data

3.5.2    Facilitating Consumer Relationships

3.5.3    Technology Risks

3.5.3.1     Data Volumes

3.5.3.2     Communications and Latency

3.5.3.3     Availability

3.5.3.4     Single Point of Failure

3.5.3.5     Data Privacy

4.    Key Industry Players

4.1   Introduction

4.2   Aclara Software

4.3   Ecologic Analytics

4.4   eMeter

4.5   EnergyICT

4.6   Ferranti

4.7   Itron

4.8   North|Star Utilities

4.9   Oracle

4.10 OSIsoft

4.11 Powel

4.12 SAP

4.13 Telvent

5.   Market Forecasts

5.1   Introduction

5.2   Market Assumptions

5.3   Forecasting Methodology

5.4   Total MDM Market, Globally and by Region

5.5   Number of Meters Covered by MDM Systems

5.6   MDM Revenue by Deployment Type

5.6.1    In-House

5.6.2    Managed Service

5.7   MDM Revenue by Service Tier

5.7.1    Global Revenues by MDM Service Tier

5.7.2    North America Revenues by MDM Service Tier

5.7.3    Latin America Revenues by MDM Service Tier

5.7.4    Western Europe Revenues by MDM Service Tier

5.7.5    Eastern Europe Revenues by MDM Service Tier

5.7.6    China Revenues by MDM Service Tier

5.7.7    Asia Pacific except China Revenues by MDM Service Tier

5.7.8    Middle East and Africa Revenues by MDM Service Tier

5.8   MDM Professional Services Revenue

6.   Company Directory

7.   Acronym and Abbreviation List

8.   Table of Contents

9.   Table of Charts and Figures

10. Scope of Study, Sources and Methodology, Notes

List of Charts and Figures

  • MDM Software Revenue by Region, World Markets: 2011-2018
  • Smart Meter Installed Base by Region, World Markets: 2010-2018
  • MDM Software Revenue by Region, World Markets: 2011-2018
  • Smart Meters with an MDM by Region, World Markets: 2010-2018
  • MDM Software Revenue, Internally Managed MDM, World Markets: 2011-2018
  • MDM Revenue, Managed Services, World Markets: 2011-2018
  • MDM Software Revenues by MDM Tier, World Markets: 2011-2018
  • MDM Software Revenues by MDM Tier, North America: 2011-2018
  • MDM Software Revenues by MDM Tier, Latin America: 2011-2018
  • MDM Software Revenues by MDM Tier, Western Europe: 2011-2018
  • MDM Software Revenues by MDM Tier, Eastern Europe: 2011-2018
  • MDM Software Revenues by MDM Tier, China: 2011-2018
  • MDM Software Revenues by MDM Tier, Asia Pacific except China: 2011-2018
  • MDM Software Revenues by MDM Tier, Middle East & Africa: 2011-2018
  • MDM Professional Services Revenue, World Markets: 2011-2018
  • MDM in Context of AMI and Back-end Systems
  • MDM and AMI in Context
  • Ecologic Analytics / PG&E Architecture
  • eMeter AMI/MDM Overview
  • EnergyICT Overview of MDM
  • Ferranti Computer Systems MECOMS Architecture
  • Itron Enterprise Edition Platform
  • North|Star Utilities MeterSense Architecture
  • Oracle MDMS Overview
  • Powel MDMS Architecture
  • SAP’s MDUS MDM Architecture

List of Tables

  • Smart Meter Installed Base by Region, World Markets: 2010-2018
  • Percentage of Smart Meters with an MDM by Region, World Markets: 2010-2018
  • Total Smart Meters with an MDM by Region, World Markets: 2010-2018
  • Meters with a Managed MDM Service by Region, World Markets: 2010-2018
  • Installed Base of Meters Supported by a Managed Service MDM, World Markets: 2010-2018
  • Installed Base of Meters, Internally Managed MDM, World Markets: 2010-2018
  • Annual Smart Meter Deployments by Region, Internally Managed MDM, World Markets: 2011-2018
  • Annual Smart Meter Deployments by Region, Internally Managed MDM, World Markets: 2011-2018
  • MDM Average Software License Price per Meter, World Markets: 2011-2018
  • MDM License Revenue by Region, World Markets: 2011-2018
  • Smart Meter Installed Base, Internally Managed MDM, World Markets: 2011-2018
  • MDM Software Maintenance Revenue by Region, World Markets: 2011-2018
  • Software Revenue, Internally Managed MDM, by Region, World Markets: 2011-2018
  • Meters Covered by a Managed Service by Region, World Markets: 2011-2018
  • MDM Managed Services Price per Meter per Year, World Markets: 2011-2018
  • MDM Managed Services Revenue by Region, World Markets: 2011-2018
  • MDM Software Revenue by Region, World Markets: 2011-2018
  • MDM Software Revenue by Service Tier, World Markets: 2011-2018
  • MDM Software Revenue by Service Tier, North America: 2011-2018
  • MDM Software Revenue by Service Tier, Latin America: 2011-2018
  • MDM Software Revenue by Service Tier, Western Europe: 2011-2018
  • MDM Software Revenue by Service Tier, Eastern Europe: 2011-2018
  • MDM Software Revenue by Service Tier, China: 2011-2018
  • MDM Software Revenue by Service Tier, Asia Pacific except China: 2011-2018
  • MDM Software Revenue by Service Tier, Middle East & Africa: 2011-2018
  • MDM Professional Services Revenue as a Percentage of MDM Revenue, World Markets: 2011-2018
  • Professional Services Revenue, Managed Services MDM, World Markets: 2011-2018
  • Professional Services Revenue, Internally Managed MDM, World Markets: 2011-2018
  • MDM Professional Services Revenue, World Markets: 2011-2018
  • Pricing Factor of Each MDM Tier, Relative to Base MDM, World Markets: 2011-2018
  • Percentage of Meters Covered by Each MDM Service Tier, North America: 2011-2018
  • Allocation of MDM Revenue by MDM Tier, North America: 2011-2018 (Weighted Average)
  • Percentage of Meters Covered by Each MDM Service Tier, Latin America: 2011-2018
  • Allocation of MDM Revenue by MDM Tier, Latin America: 2011-2018 (Weighted Average)
  • Percentage of Meters Covered by Each MDM Service Tier, Western Europe: 2011-2018
  • Allocation of MDM Revenue by MDM Tier, Western Europe: 2011-2018 (Weighted Average)
  • Percentage of Meters Covered by Each MDM Service Tier, Eastern Europe: 2011-2018
  • Allocation of MDM Revenue by MDM Tier, Eastern Europe: 2011-2018 (Weighted Average)
  • Percentage of Meters Covered by Each MDM Service Tier, China: 2011-2018
  • Allocation of MDM Revenue by MDM Tier, China: 2011-2018 (Weighted Average)
  • Percentage of Meters Covered by Each MDM Service Tier, Asia Pacific except China: 2011-2018
  • Allocation of MDM Revenue by MDM Tier, Asia Pacific except China: 2011-2018 (Weighted Average)
  • Percentage of Meters Covered by Each MDM Service Tier, Middle East & Africa: 2011-2018
  • Allocation of MDM Revenue by MDM Tier, Middle East & Africa: 2011-2018 (Weighted Average)
  • Description of MDM Service Tiers

Posted in Research, Smart Grid, Smart Grid IT, Smart Meters

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